英文询盘回复的一些技巧： 　　1、先从回复询盘的格式说起，格式一般分为称呼、正文、敬祝语、落款几个部分。回复询盘的几个原则： • 主动出击，及时回复。• 格式正确，有称呼，有落款。• 鉴于东西方文化的差异建议回答卖家问题直截了当，一般疑问句建议先回答yes或者no，然后再补充自己需要说明的。• 尽量一次性多传达自己的意思，以免来回沟通错过了商机 。• 语言简洁准确，避免出现语法和拼写的错误。 　　2、阿里巴巴询盘回复架构一般分为以下几个部分： 1）未付款询盘回复：这一环节是一个卖家第一次接触买家，有几个注意事项和大家分享一下： 第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复： Dear Tracey,We see that you have already placed an order from my store. The bag you orderd is one of the best selling products from my store and it is made of high quality leather. But the order seems unpaid. If there’s anything I can help with the price or size…Please feel free to contact me. When the payment is finish, I can stock up the item and get it ready for shipping. ThanksBest Regards GranceXXX CO.,LTDTel:XXXXXXXXFax:XXXXXXXXWebsite:www.XXX.COM2）大量订购询问价格，大量订单询盘买家若是赶上采购季节应该是很有诚意的买家，对他们的回复要详尽一些，内容一般包括样品的价格，采购量和相应的价格，这个报价建议是包括运费的，给买家感觉是给他的一个优惠。 Dear Luis,Thanks for your inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is 45 usd shipping included, If 100 pieces in one order the price we can offer you is pretty much the bulk price which is FOB39.5 usd/piece. If you have any idea, Please let us know, and we will try our best to help you. Looking forward to your 　　reply.Regards 　　XXX CO.,LTDTel:XXXXXXXXFax:XXXXXXXXWebsite:www.XXX.COM

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